Skip to main content

MountainOne Announces 2024 Officer Promotions

MountainOne a full-service financial institution headquartered in North Adams, MA and serving the Berkshires and Boston’s South Shore, is pleased to announce the promotion of several exceptional employees, also referred to as “Mountaineers,” to new positions, acknowledging their hard work, dedication, and impactful contributions to the company.


“We are proud to recognize the talent and dedication of our Mountaineers with these well-deserved promotions. Their hard work, leadership, and commitment to our values plays a vital role in MountainOne’s growth and success. We look forward to their continued contributions as they step into these new roles.” said Robert Fraser, President & CEO.

South Shore Officer Promotions

Alice Copeland has been promoted to Vice President, Underwriting & Processing Manager at MountainOne Bank in its Rockland Mortgage Center. Since joining the bank in 2012, Alice’s mentorship and expertise have been invaluable, and her credit skills have been pivotal to the success of the Residential and Consumer Lending team. She has obtained Delegated Underwriting Authority with the Federal Housing Administration and now manages Underwriting, Construction Lending, and loan processing.

Sarah Lapworth has been promoted to Assistant Vice President, Secondary Market & Mortgage Systems Manager at MountainOne Bank in its Rockland Mortgage Center. Since joining in 2016, Sarah has progressed from part-time Administrative Assistant to a valuable member of the Residential and Consumer Lending team. Her role encompasses managing Secondary Market functions, loan processing, closing, and the online client application portal. Sarah has also recently completed her Bachelor of Science degree in Accounting and Finance from Bridgewater State University.

Devon Stone has been promoted to Assistant Vice President, Community Banking Officer at MountainOne Bank’s Scituate location. Since joining in 2019, Devon has demonstrated exceptional leadership to her staff and teamwork and collaboration with her peers. Her approach to branch management fosters a supportive team environment and results in excellent customer service. Furthermore, Devon’s involvement in local community organizations, such as the Scituate Chamber of Commerce, and her participation in local events such as the Scituate St. Patrick’s Day Parade, highlight her ongoing commitment to community engagement, a Core Commitment at MountainOne.

Berkshire Officer Promotions

Betsy Kapner has been promoted to Vice President, Marketing Manager at MountainOne’s headquarters location in North Adams, MA. Betsy joined MountainOne in July 2013, and recently celebrated her 10 year anniversary. Betsy has deep knowledge and expertise in marketing compliance requirements. She demonstrates an ongoing commitment to professional development, and excels at meeting deadlines, collaborating effectively with colleagues, and contributing meaningfully to every project. Betsy’s expertise and team-oriented approach make her invaluable to her team and to MountainOne.

Jessica Andrews has been promoted to Assistant Vice President, Deposit Compliance & Fraud Administration Officer at MountainOne Bank’s North Adams location. Since joining in 2005, Jessica has developed a deep understanding of the deposit compliance environment and helps leads the administration of the bank’s Fraud Reporting Platform. Her involvement in compliance projects demonstrates her leadership and commitment to MountainOne’s Core Commitment of Regulatory Accountability. This new role is a fitting tribute to her ongoing efforts and success.

Lisa Mineau has been promoted to Assistant Vice President, Senior Human Resources Operations Officer at MountainOne in North Adams, MA. Over her 43-year career, Lisa has adapted to change and taken on increasingly significant responsibilities. She started as a teller at North Adams Hoosac Savings Bank and then as a Customer Service Representative in Community Banking before finding her passion in Human Resources in 2002. Lisa’s recently enhanced role includes oversight of payroll, benefits, and personnel administration. Lisa’s high integrity, energy, and multitasking skills make her a valuable asset to the HR team


About MountainOne
MountainOne is a mutual holding company headquartered in North Adams, MA. Founded in 1848, MountainOne Bank provides a complete array of personal and business banking and electronic services. MountainOne Bank is Member FDIC and Member DIF. Products and services are offered at full-service offices in the Berkshires (Pittsfield, North Adams, Williamstown) and on Boston’s South Shore (Quincy, Rockland, Scituate).

The financial advisors of MountainOne Investments offer securities and advisory services through Commonwealth Financial Network®, member FINRA/SIPC, a Registered Investment Adviser. Fixed insurance products and services offered through CES Insurance Agency or MountainOne Investments. MountainOne Bank is not a registered broker-dealer or Registered Investment Adviser. MountainOne Bank and MountainOne Insurance are not affiliated with Commonwealth. MountainOne Investments’ main office is at 85 Main Street, Suite 100, North Adams, MA 01247. (413) 664-4025


Insurance and Investments are not insured by the FDIC and are not deposits or obligations of, or guaranteed by, any depository institution. Funds are subject to investment risks, including possible loss of principal investment.

SCHEDULED MAINTENANCE: Digital Banking may be unavailable on Sunday, December 15, between 12:00am–4:00am for routine system maintenance. Please submit any transactions before or after this timeframe. Thank you!

HOLIDAY NOTICE: In observance of Christmas, all MountainOne offices will close at 1 pm on Tuesday, December 24, and will be closed on Wednesday, December 25. As always, our Digital Banking services are available 24 hours a day.