We have received recent reports of Fraudsters posing as MountainOne in an attempt to trick you into clicking on unsafe hyperlinks. These fraudulent emails may come from the address “noreply@mountainone.com” and the subject line may read “Message for [your name]” or something similar. This is a scam.
A phishing scam such as this is meant to trick you into clicking on unsafe hyperlinks and providing personal information, such as your personal or work credentials (Usernames/Passwords).
What to do: Do not click on any unfamiliar links from MountainOne, even if it appears to have been sent by someone you know or to whom you have previously spoken. Instead, simply delete the email. If you have already clicked on a hyperlink and provided any credentials, we strongly recommend you change your impacted usernames and passwords.
We have included examples of these emails below. For additional information or assistance, please call our Customer Care team at 855-444-6861.
Thank you for your vigilance and understanding! Together, let’s protect the herd and stop fraud in its tracks!
Your Friends at MountainOne
EMAIL SCAM ALERT: We have received recent reports of Fraudsters posing as MountainOne in an attempt to trick you into clicking on unsafe hyperlinks. These fraudulent emails may come from the address “noreply@mountainone.com” and the subject line may read “Message for [your name]” or something similar. This is a scam. Do not click on any unfamiliar links from MountainOne, even if it appears to have been sent by someone you know or to whom you have previously spoken. Instead, simply delete the email. To view an example of these emails, or to contact us for assistance, please click the button to the right.