IDProtect®

Keep yourself and your family1 safe from fraud or loss. MountainOne Bank’s identity theft protection gives you important tools you need to safeguard your identity, and help you recover should you become a victim of identity theft. Available now with our Pinnacle Value Checking and VISTA Premier Checking options.

IDProtect® is identity theft protection service for you, your family, and joint account owners, including:

  • Identity Theft Expense Reimbursement Coverage2
    Receive up to $10,000 to help pay expenses, clear your name and restore your identity, should you become the victim of identity theft.
     
  • Comprehensive Identity Theft Resolution Services
    Should you suffer identity theft, your very own IDProtect® fraud resolution specialist will help you every step of the way until your identity is restored.
     
  • Debit and Credit Card Registration
    Register your credit, debit and ATM cards and have peace of mind knowing you can call one toll-free number to cancel and request replacement cards, should your cards become lost or stolen (Registration and activation required).
     
  • 3-in-1 Credit File Monitoring3
    IDProtect® will monitor your Equifax, Experian, and TransUnion credit files daily, and automatically alert you if key changes occur (Registration and activation required).
     
  • 3-in-1 Credit Report
    Request an updated credit report every 90 days or upon receipt of alert. Each new report includes an updated single bureau credit score. Credit Score is a VantageScore 3.0 based on Equifax data. Third parties may use a different type of credit score to assess your creditworthiness. (Registration and activation required).​
     
  • Total Identity Monitoring
    Monitoring of over 1,000 databases including credit, Social Security, public records, real property records, telephone and many more (Registration and activation required).

To take advantage of IDProtect, simply sign up for our Pinnacle Value or VISTA Premier Checking options. Sign up online or stop by one of our offices to get started. Register and activate IDProtect® (qualified accountholders use IDProtect® login credentials provided at account opening).

You can also access this service through the IDProtect® Mobile App. Just visit the app store for your device and search for “IDProtect.” Download the free mobile app, and login to it with the same user name and password used during your online registration.

1IDProtect® service is a personal identity theft protection service available to personal checking account owner(s), their joint account owners and their eligible family members. The service is available to non-publicly traded businesses and their business owner(s) listed on the account and their eligible family members (service not available to employees or authorized signers who are not owners). Service is not available to a “signer” on the account who is not an account owner. Service is not available to clubs, organizations and/or churches and their members, schools and their employees/students. For revocable grantor trusts, the service is available only when a grantor is serving as a trustee and covers the grantor trustee(s) and their eligible family members. For all other fiduciary accounts, the service covers the beneficiary, who must be the primary member, and their eligible family members (Fiduciary is not covered). Family includes: Spouse, persons qualifying as domestic partner, and children under 25 years of age and parent(s) of the account holder who are residents of the same household. 2Special Insurance Program Notes: The descriptions herein are summaries only. They do not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for complete details of coverage and exclusions. Insurance is offered through the company named on the certificate of insurance. Refer to Insurance Documents for complete details of coverage. 3Credit file monitoring from Equifax and TransUnion will take several days to begin following activation.

Insurance products are not insured by FDIC or any Federal Government Agency; not a deposit of or guaranteed by the bank or any bank affiliate.