Important Updates & Scam Alerts
Security
Protecting the Herd
This page provides you with timely Safety and Security information, as well as tips and tricks to keep you and your accounts safe and secure. Be sure to check back often!
We’d move mountains to protect your accounts. That’s why MountainOne invests in enhanced fraud monitoring tools that can help detect unwanted account activity hopefully before it’s too late. If we see something unusual, we may give you a call! If you receive a call from one of our Mountaineers, don’t fret! We’ll ask you a few questions to confirm the details of your transactions, but we won’t ever ask you for your non-public personal information over the phone.
Furthermore, MountainOne does not use unsolicited email, text messages or any social media to discuss your account information, or to ask for non-public personal information. If you are ever in doubt regarding a communication you received, please hang up and contact us directly or 855.444.6861.
Bottom line? We’re helping in the fight to stopping fraud in its tracks. It’s in our nature!
Identity Theft Resources
Fraud Resources
The Federal Trade Commission provides excellent information on fraud scams.
- Scams & your small business
- Student loan debt relief schemes
- Never pay to get a job
- Investment scams
- Fake AI ads & other software spread mailicious software
- Report fraud & protect your community
- IRS impersonator scams
- Voice cloning scams
- HHS impersonator scam
- Crypto investment scammers targeting community groups
- Servicemembers: DFAS is not calling you about your pay
- Pass It On – fraud prevention resources for older adults
- Be wary of those fun online quizzes
- Spot & avoid gift card scams
- Fake Geek Squad renewal scam
- Scammers posing as your TV & internet company
- 5 things to do to protect yourself online
- Avoid natural disaster scams in aftermath of recent hurricanes
- Scams targeting Latinos
- Student loan forgiveness scam
- Scammers impersonate US immigration officers
- Long-lost relative inheritance scam
- Unexpected texts with links are scams
- Avoid a scam when selling stuff online
- Defend against impersonator scams
- Imposter scams acting as U.S. Customs & Border Protection
- Avoid baby formula scammers
- Shutting down tech support scams
- April – Financial Literacy Month – Protect yourself from scammers
- Tips on knowing who stole your identity
- Protect your connected devices & accounts
- Fraud and older adults
- Scammers pretend to be the FTC again
- Date and switch: Busting 5 myths about online romance
- Is a credit freeze or fraud alert right for you?
- How to tell if someone is using your identity
- Social media scams
- Crypto payment scam
- What to do if you were scammed
- How to get less spam in your email
- What to know about Cryptocurrency and scams
More Security Resources
- Ransomware risk: 2 preventive steps for your small business
- National Cybersecurity Alliance
- Cybersecurity & Infrastructure Security Agency
- Protect your business when looking for small business financing
- Back to business: Where’s your data?
- Ransomware – The threat and how to think about it
- Ransomware – Cybersecurity & Infrastructure Security Agency (CISA) Resources
- Ransomware prevention
- Protecting your small business – a collection of cybersecurity videos from the FTC
- Hang up on tech support calls
- Four Things You Should Do Before Upgrading Your Smartphone
- Disposing of Electronic Devices Safely
- Business Email Compromise (BEC) Scam
- National Cyber Security Alliance
- Stop.Think.Connect.
- Protect Your Identity
- Social Engineering
- Online Banking Security
Business eBanking Risk Assessment- Your Computer’s Security
- Phishing
- Spoofing & Phishing
- Keep Your Child Safe Online
- Small Business Phishing
- A Cybersecurity Guide for Non-Profits & Small Businesses
- Small Biz Cyber Planner
- Cybersecurity Top Resources for Small & Midsize Businesses
- Data Security Made Simpler
- Safeguard Business Network & Customer Credentials
- Small Business Email Authentication
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